Privacy Policy

SlabTracker ("the Platform") is operated by Three Sisters Collectables. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our PSA submission management platform. Please read this privacy policy carefully. By using SlabTracker, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Platform, including:

• Name and contact information (email address, phone number)
• Business information (store name, address)
• Account credentials
• Customer data that you input into the Platform
• PSA submission details and card information

Automatically Collected Information

When you access the Platform, we may automatically collect certain information, including:

• Device information and browser type
• IP address and general location
• Usage data and interaction with the Platform
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform
• Process and manage PSA submission tracking
• Send notifications about submission status updates
• Communicate with you about your account and provide customer support
• Improve and personalise your experience
• Analyse usage patterns to enhance our services
• Protect against fraudulent or unauthorised activity
• Comply with legal obligations

3. Data Storage & Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and data isolation between stores

Your data is stored on secure servers provided by Supabase, which maintains industry-standard security certifications and practices.

4. Third-Party Services

We may use third-party services to help us operate the Platform. These services may have access to your information only to perform specific tasks on our behalf:

• Supabase: Database and authentication services
• PSA (Professional Sports Authenticator): Submission status tracking via their API
• Shopify: Customer data synchronisation (if enabled by store owner)
• Vercel: Hosting and infrastructure
• Email Service Providers: Notification delivery

5. Cookies

We use cookies and similar tracking technologies to track activity on our Platform and store certain information. Cookies are used to maintain your session, remember your preferences, and improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the details provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymise your personal information within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: