Terms of Service

These Terms of Service ("Terms") govern your use of SlabTracker ("the Platform"), operated by Three Sisters Collectables. By accessing or using SlabTracker, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Platform.

1. Acceptance of Terms

By creating an account or using SlabTracker, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Platform on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Description of Service

SlabTracker is a PSA (Professional Sports Authenticator) submission management platform designed for trading card stores. The Platform provides:

• PSA submission tracking and management
• Customer record management
• Automated PSA status updates via API integration
• Customer portal for submission tracking
• Email notifications for status changes
• Shopify customer synchronisation (optional)

3. User Accounts & Responsibilities

When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorised access to your account
• Accept responsibility for all activities that occur under your account

You are responsible for ensuring that the customer data you enter into the Platform is accurate and that you have the necessary consent to store and process such data.

4. Subscription & Billing

SlabTracker offers a free trial period. Additional features or continued use may require a paid subscription. If applicable:

• Subscription fees are billed in advance on a recurring basis
• You authorise us to charge your payment method for all applicable fees
• Prices may change with reasonable notice
• No refunds are provided for partial subscription periods
• You may cancel your subscription at any time, effective at the end of the current billing period

5. Acceptable Use

You agree not to use the Platform to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload or transmit viruses, malware, or other harmful code
• Attempt to gain unauthorised access to the Platform or other users' accounts
• Interfere with the proper functioning of the Platform
• Use the Platform for any fraudulent or deceptive purposes
• Resell, redistribute, or sublicense access to the Platform without authorisation

6. Intellectual Property

The Platform, including its original content, features, and functionality, is owned by Three Sisters Collectables and is protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any data you input into the Platform. By using the Platform, you grant us a limited licence to use, store, and process your data solely for the purpose of providing the services described herein.

7. Third-Party Services

The Platform integrates with third-party services including PSA, Shopify, and others. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the availability, accuracy, or content of third-party services, or for any loss or damage arising from your use of such services.

8. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

• The Platform will be uninterrupted, secure, or error-free
• The results obtained from using the Platform will be accurate or reliable
• Any defects in the Platform will be corrected

PSA submission status information is provided via PSA's API and we cannot guarantee its accuracy or timeliness. Always verify critical information directly with PSA.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THREE SISTERS COLLECTABLES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless Three Sisters Collectables and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the Platform, your violation of these Terms, or your violation of any rights of another party.

11. Termination

We may terminate or suspend your account and access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Platform will immediately cease. You may request a copy of your data within 30 days of termination, after which we may delete your data in accordance with our data retention policies.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on the Platform and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Contact Us

If you have any questions about these Terms, please contact us at: