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SlabTracker connects directly to PSA's API to automatically check submission statuses. Once you enter your PSA submission number, we'll monitor it and update you and your customers whenever the status changes. Status checks happen automatically throughout the day.
Yes! Each store gets a branded customer portal where customers can look up their submissions by name, email, or phone number. They can see real-time status updates, grades, and estimated completion dates without needing to contact you.
Currently, SlabTracker focuses on PSA integration as it's the most requested service. We're actively working on adding support for BGS, CGC, and SGC. Contact us if you need integration with a specific grading company - your feedback helps prioritize our roadmap.
Customers receive email notifications when their submission status changes. Professional and Enterprise plans also include SMS notifications for faster delivery of important updates like completed grades and ready-for-pickup notifications.
Yes! Professional and Enterprise plans include Shopify integration that automatically syncs your customers. You can also manually add customers or import them via CSV file. We make it easy to get started with your existing customer base.
Yes! All plans include a 14-day free trial with full access to features. No credit card required to start. You can upgrade, downgrade, or cancel at any time during or after your trial.
Simply sign up for an account, and you'll be guided through a quick setup process. You can start adding customers and submissions right away. If you have a Shopify store, you can connect it to automatically import your customers.
When PSA completes grading and ships your cards back, SlabTracker automatically updates all card statuses and notifies your customers. You can then mark cards as picked up or shipped directly from the dashboard, and customers can see their final grades in the portal.
Absolutely! You can track as many PSA submissions as you need. Each submission can contain multiple cards from different customers, and SlabTracker keeps everything organized. Cards are automatically linked to their respective customers for easy tracking.
Yes, security is a top priority. We use bank-level encryption for all data, and each store's data is completely isolated from others. We perform regular backups and follow industry best practices for data protection.
Enterprise plans include custom branding options for the customer portal. You can add your store's logo and customize colors to match your brand. All plans include a professional-looking portal with your store name.
All plans include email support. Professional plans get priority support with faster response times. Enterprise plans include dedicated support with a direct line to our team. We also have comprehensive documentation and guides available.
Our support team is here to help. Reach out and we'll get back to you as soon as possible.
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